Tawasul 4.9.6

Information & eGovernment Authority – Freeware – Android

Tawasul App serves as the mobile adaptation of the National Suggestion & Complaint system, a key eChannel facilitating the submission of suggestions and complaints by citizens and residents to government entities in the Kingdom of Bahrain. Users can easily engage with this platform at any time, from anywhere, leveraging mobile functionalities that enhance service quality. Within Tawasul, each government entity has a specialized team allocated to address suggestions and complaints within specified performance metrics and timeframes, categorized by case type.

Overview

Tawasul is a Freeware software in the category Business developed by Information & eGovernment Authority.

The latest version of Tawasul is 4.9.6, released on 04/30/2025. It was initially added to our database on 07/07/2024.

Tawasul runs on the following operating systems: Android.

Tawasul has not been rated by our users yet.

Pros

User-friendly interface that simplifies communication with government services.
Offers a wide range of e-services, making it a one-stop platform for citizens.
Provides real-time updates on application status and government processes.
Increases efficiency by reducing the need for in-person visits to government offices.
Supports multiple languages, enhancing accessibility for various user demographics.
Mobile app availability allows users to access services on the go.
Secure authentication methods ensure the privacy and safety of users' personal information.

Cons

Limited to services offered by the Information & eGovernment Authority, may not cover all necessary services for users.
Some users may experience technical issues or bugs within the app.
Dependent on internet connectivity, which may pose challenges in low-bandwidth areas.
Not all features may be intuitive for users who are not tech-savvy, leading to a potential learning curve.
Updates and maintenance can temporarily affect service availability or usability.

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